Business Case

A group of small and medium pharmaceutical manufacturers operating in the Hyderabad region faced growing competitive pressure to improve delivery performance, reduce costs, and operate more efficiently with limited resources. Many of these organizations lacked structured management systems, trained manpower, and standardized processes to support reliable production and growth.

The goal was to improve operational efficiency, reduce throughput time, increase production capacity, and build sustainable improvement capabilities within participating SMEs using Lean principles.

Current State Observations

To understand operational challenges and identify improvement opportunities, our team conducted diagnostic assessments across participating pharmaceutical units involving leadership teams, functional heads, and shopfloor personnel.

  • Production processes experienced high work-in-progress inventory and long lead times, resulting in extended throughput times of over 10 days for key products.
  • Significant variation existed across process cycle times, creating bottlenecks and idle equipment in downstream stages.
  • Lack of standardized operating practices, material flow systems, and workplace organization created inefficiencies across production, storage, and handling processes.

Solution Synopsis

  • Diagnostic studies and value stream mapping were conducted to identify bottlenecks and prioritize improvement projects across production processes.
  • Focused improvement workshops were conducted using the PDCA problem-solving approach to implement improvements through cross‑functional teams.
  • Lean tools such as 5S, line balancing, visual management, SMED, TPM, and flow manufacturing were applied across multiple improvement projects.
  • Cross-organizational workshops enabled employees from different SMEs to participate in improvement activities and accelerate learning.
  • Sustainability mechanisms were established through Kaizen champions, coordinators, and structured review systems to continue improvement initiatives.

Outcomes

Lean implementation delivered significant improvements in operational performance within a short span of time.

Before

  • Production throughput time averaged about 10.4 days for key products.
  • Production volume remained limited due to bottlenecks and inefficient production flow.
  • High work‑in‑progress inventory increased working capital requirements.

After

  • Production throughput time reduced from 10.4 days to 4.5 days (57% reduction).
  • Production volume increased from 28 MT to 35 MT, improving plant utilization.
  • Material yield improved from 510 kg to 540 kg, reducing product losses.

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