Restaurant Operations – The Lean Way to effectively serve your customers

LE Hotels is a leading hospitality service provider currently running two exclusive restaurants, a banquet facility while also providing catering services for a wide range of events. LE has a loyal and growing customer base and a strong brand image and the management saw a huge potential for growing the business and extending the brand to cater to the booming online food delivery business of service providers like Swiggy, Zomato etc. They also felt the need to improve bottom line as expenses had grown at a higher rate than the business in the restaurants.